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When you submit an order you are entering into a contract with us. Prices. All prices quoted online exclude UK VAT where appropriate. We make every effort to keep the prices up to date but we reserve the right to change prices at any time without notice. It may be that prices are incorrectly quoted or changed due to external circumstances. We have no statutory obligation to sell goods at the price quoted if that price is incorrect. Delivery. Orders are always shipped at the first opportunity. If an item is not in stock it may be necessary to order that item from one of our suppliers before it can be dispatched. In which case delivery can be delayed. If we are unable to supply items you have ordered due to them being out of stock we will contact you to inform of the delay, or to see if an alternative item would be suitable. We aim to despatch all online orders placed before 1:00pm on the same day. In some cases this may not be possible due to nil-stocks. However, we are currently despatching 97% of these orders. We will email tracking details as the goods leave our premises. Payment. We accept payment by all major credit and debit cards as well as PayPal. UK bankers drafts are accepted. Online credit card transactions are processed through PayPal. This is one of the Worlds largest payment gateways. We do not collect or have access to your credit card details. All information is collected off-site through the PayPal website. We reserve the right to refuse acceptance of payment details if we think they are being used fraudulently. Returns You are free to return goods unused for a period of 30 days after delivery. Circumstances will dictate whether a full refund or an exchange is appropriate. Goods that have been used cannot be returned unless a warranty claim will be entered into. All goods have a minimum 1 year manufacturer's warranty (unless otherwise clearly indicated). Warranty claims for faulty goods will be dealt with through us but the manufacturer will make an assessment and decide on the proper course of action.